Vol. 2 (2021): Esferas
SDG 3 Good Health and Well-Being

The implementation experience of "Cuéntame": a free mental health intervention for frontline workers during the Covid-19 pandemic in Ecuador

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Emilia Zamora Moncayo
Universidad de las Américas, Quito, Ecuador
Diana Coello Baquero
Universidad San Francisco de Quito USFQ, Quito, Ecuador
Nicolás Alvarez Frank
Universidad San Francisco de Quito USFQ, Quito, Ecuador
Mateo Sáenz Hinojosa
Universidad San Francisco de Quito USFQ, Quito, Ecuador
Erick Moreno Montenegro
Universidad de las Américas, Quito, Ecuador
Cristian Toledo Jara
Consultor independiente, Quito, Ecuador
Gabriela Neira Irigoyen
Universidad San Francisco de Quito USFQ, Quito, Ecuador
DOI: https://doi.org/10.18272/esferas.v2i.1985

Published 2021-04-06 — Updated on 2023-01-19

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Keywords

  • mental health,
  • SDGs,
  • prevention in mental health,
  • barriers to mental health care access,
  • stigma

How to Cite

Zamora Moncayo, E., Coello Baquero, D., Alvarez Frank, N., Sáenz Hinojosa, M. ., Moreno Montenegro, E., Toledo Jara, C., & Neira Irigoyen, G. (2023). The implementation experience of "Cuéntame": a free mental health intervention for frontline workers during the Covid-19 pandemic in Ecuador. Esferas, 2(1), 36–53. https://doi.org/10.18272/esferas.v2i.1985 (Original work published April 6, 2021)

Copyright (c) 2021 Emilia Zamora Moncayo, Diana Coello Baquero, Nicolás Alvarez Frank, Mateo Sáenz Hinojosa, Erick Moreno Montenegro, Cristian Toledo Jara, Gabriela Neira Irigoyen

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Abstract

This essay describes the implementation and execution of the project "Cuéntame," an intervention to provide psychological care for frontline workers during the Covid-19 pandemic in Ecuador. The main objectives of the project are to reduce the gap in access services for frontline personnel, to offer mental health care through remote psychological assistance, and finally to mitigate the negative short- and long-term psychological effects in this population group. The main barriers and potential solutions are discussed within the context of the project"™s execution. Finally, the conclusion addresses the relevance and impact of the project in relation to the development of future similar mental health initiatives and presents testimonies of some of the parties involved in the implementation and execution of this project.

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